European consumer associations file a complaint against TikTok

European consumer associations file a complaint against TikTok

European consumer associations have announced the filing of a complaint against the social network TikTok.

Chinese social network TikTok will be the subject of a complaint, filed by the European Bureau of Consumers Unions (BEUC), along with other consumer associations on the continent. According to Le point, they accuse him of exploiting the rights and data of users, often very young. The European Commission will be asked to launch an investigation into the practices of this very popular video-sharing application, the French association UFC-Que Choisir said in a statement on Tuesday (February 16th).

Between a trade war between Beijing and Washington, and various facts, the popular application of light videos is regularly singled out across the world. TikTok had restricted the privacy settings of its users aged 13 to 15 in mid-January days after observers accused its algorithm of promoting access to sexualized videos featuring minors. The Italian authorities had for their part blocked access to the network at the end of January to users whose age is not guaranteed, after the death of a 10-year-old girl in Sicily who took part in the “headscarf game” on the network. social.

“Hateful” practices

UFC-Que Choisir believes that the social network “is failing” to protect young people and cites failures in protection against hidden advertising and “potentially dangerous” content. In addition, the platform accepts registrations from 13 years old, yet 45% of children under this age indicated using the application in France, says What to Choose. The UFC also denounces the “deceptive system” of “virtual gifts” to reward favorite videos of Internet users. TikTok “makes every effort to make the user forget that this is real money,” the UFC said, calling the practices “disgusting.”

The association also believes that user data is “overused”, “contrary to the obligations of the GDPR”, the regulation which guarantees users certain rights over their data. “Very concretely, TikTok gives itself the right to do what it wants with the published videos: use them, modify them, reproduce them without users having a say,” says Que Choisir.

With Le Point

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European consumer associations file a complaint against TikTok

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